The public transport stops locations and schedules have been set based on an assessment conducted some 30 years ago and has not been upgraded ever since. This is compounded by limited knowledge on how residents’ behaviors and habits have changed, and even less data on internal and external migration in the city. These challenges are not unique to Chisinau - increased migratory pressures towards urban centers, combined with deteriorating infrastructure, scarce information and limited resources of municipalities to respond to citizen demands and deal with complexity, are shared across the cities in Eastern Europe and Central Asia.